Privacy Policy

Who We Are

Peters & Co gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Information That We Collect

Our website petersonline.co.uk uses cookies, which is a string of information a website stores on to a visitor`s computer. These cookies log the visitor`s browser every time they return. Visitors to the website who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website.

We process your personal information to meet our legal, statutory and contractual obligations, to provide you with our products and services and, where you have provided your consent, to provide you with details of our products, offers, services and competitions. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.

The personal data that we collect from you is: –
Name,  Home Address, Personal Email, Business Email, Home Telephone Number, Work Telephone Number, Mobile Telephone Number

We gather this information from incoming enquiries both in person, on the telephone and the Internet.

 How We Use Your Personal Data (Legal Basis for Processing)

We take your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.

Your Rights

You have the right to access any personal information that we process about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

Safeguarding Measures

We take your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.

How Long We Keep Your Data

We only ever retain personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging A Complaint

We only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you can contact us at mail@petersonline.co.uk. We hope that we can address any concerns you may have but you have the right to lodge a complaint with the Information Commissioner`s Office. For more information, visit www.ico.org.uk.